Returns

Bought the wrong item? Pup decided he doesn't enjoy the recipe? We understand.

We accept free returns at any Tomlinson's location.

Whether purchased online or in-store, bring your items for return into any one of our stores for a refund with proof of purchase, or an exchange (of equal value).

Please note that refunds for orders placed online may take 24 hours before they are processed and 48-96 business hours after processing to return to your account.

Not located near one of our stores? Email howdy@tomlinsons.com with your order number and the item you'd like to return, and we'll respond with return instructions within 24 hours. Note that a shipping charge will be incurred for remote returns. 

PS - Wonder what we do with returned items? If deemed safe and useable, we donate them to local rescues where they feed hungry pets!